Chanel
About
Women's Clothing, Accessories, Perfume
Price Range : Under $10 (€€€€)
Chanel is the best place to spend your leisure time tasting delicious food and enjoying the nice atmosphere. After visiting our restaurant you will definitely have a wish to come back!
Location
Adress: 42 avenue Montaigne, Paris, 75008
Phone: +33 1 40 70 82 00
Work Hours
Business info
- credit_cardAccepts Credit CardsYes
- local_parkingParkingStreet
- directions_bikeBike ParkingNo
Reviews
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Karen Y.
While I love the OG Coco Chanel stairs at the Rue de Cambon... this location has sweeter SAs!!
My experience here was beyond amazing, catered to and really taken care of. My friend and I both got 1 bag each, and 3 small wallets (for family). Paris has a quota - 1 passport = 1 bag. So choose wisely!
Rules to know:
Don't touch the displays
Don't cut the queue
Make sure you find the lady with a clipboard! She provides the order in which the SAs will help the customers
Be kind
Be specific about your colors and style
Enjoy & splurge!
My 2nd trip to Paris and I couldn't be happier that I splurge here. -
Tracy C.
My first experience was great. Came here around the holidays of 2017 and the service was excellent. Sales ppl were friendly and informative and I ended up get two chain wallets one in red and the other in black. Extremely happy w/ my purchase.
Came back today around 5 pm and this place was completely packed. They told me there was a wait. Understandable. As I waited I looked around and a purse grabbed my eye. As I went for it the security guard ran up to me and was like no mam please don't touch?? I'm like it's on display?!? He politely said that only a sales person can show me and I needed to wait until one became available. I looked around and looked like it would be a minimum of an hour wait. I don't mind waiting especially for Chanel but now I can't touch?? No thank you! When a client wants to spend $$$$ let them shop! If Chanel in Champs Elysee have an issue with theft up your security and more salespeople would help! I still want that purse but looks like I'll get it in Nice, France instead! -
Angela M.
I want to say a big thank you to Chanel and to their SA Anna for a lovely experience in the store. I brought a friend to Paris who is interested in a fashion career for a trip of a lifetime and Anna contributed to this by showing us several of the classic bags and telling us the history behind them. We were treated with such care and respect. It was quite special to see these bags that you cannot normally find in the US stores and to be given such a high level of customer service. We were treated with professionalism and care and it was so greatly appreciated.
This store and especially Anna understand how to make a customer feel welcomed and valued. -
Isabel F.
Extremely rude staff that completely ruined the experience of buying my first Chanel bag. Pretty sure the SA gave me one that was heavily tried on on the sales floor. When I was paying I asked about the return policy and the cashier shouted at me.
Learn about customer service and realize you have very international customers who come from places with excellent customer service. I ended up returning the bag in the US (at a store which has excellent customer service) because I had such negative feelings with the bag that it no longer felt special. I do not plan on purchasing from Chanel again. -
Izzy K.
Gabnella (not sure how it's spelled) was great with helping me pick out the right bag and color. She also spoke good English